Question 1

Can I change plans later?

Accepted Answer

Yes. Upgrade or downgrade anytime. If you downgrade and exceed the site limit, you will need to remove sites before the change takes effect.

Question 2

What happens after the 14-day trial?

Accepted Answer

You choose a plan and enter payment details. If you do not subscribe, your account pauses and data is retained for 30 days.

Question 3

Do I need a credit card for the trial?

Accepted Answer

No.

Question 4

Is there a discount for annual billing?

Accepted Answer

Yes. Annual plans are roughly 20% cheaper than monthly.

Question 5

What if I need more than 60 sites?

Accepted Answer

Contact us for custom enterprise pricing.

Question 6

Can I cancel anytime?

Accepted Answer

Yes. Monthly plans can be cancelled before the next billing period. Annual plans can be cancelled but are not refunded mid-term.

Question 7

How often are sites checked?

Accepted Answer

With a subscription every 4 hours (at 0, 4, 8, 12, 16 and 20 o'clock). During the free trial every 12 hours (at 8 and 20 o'clock). We confirm new problems with a second check before notifying you, and each problem is reported once, not on every check.

Question 8

GA4 and Meta already alert me for free. Why Trackneat?

Accepted Answer

Each only watches its own platform, one property at a time. Neither checks whether the right ID is on the client's site or whether anything fires before cookie consent. Trackneat checks every client site in one place, across 7 platforms, and emails you as soon as something breaks.

Question 9

Do your checks distort my GA4 or Meta numbers?

Accepted Answer

No. Our check browser intercepts every tracking request and aborts it before it reaches Google, Meta or any other platform. No check shows up in your reports.

Question 10

Don't ad blockers confuse the beacon?

Accepted Answer

The beacon counts what happens in real browsers, with and without ad blockers. That's why Trackneat compares against the same weekday of the last weeks on the same site, not against fixed numbers. A quiet Saturday doesn't count as a drop. You only hear from us when the count falls clearly below it, by 30 % by default.

Question 11

What does it cost per client site?

Accepted Answer

On the Agency plan you pay €99 a month for up to 25 client sites, about €4.00 per site. On Pro it's about €3.30 per site for 60 sites.

Question 12

Does Trackneat check server-side tracking and the Conversions API?

Accepted Answer

Partly. Trackneat checks everything that happens in the browser, including tracking through your own domain (server-side GTM). What runs server to server afterwards, such as the Meta Conversions API, we can't see.

Question 13

Is Trackneat a compliance tool?

Accepted Answer

No. Trackneat checks and alerts, for example when tags fire before cookie consent. Trackneat doesn't offer legal advice and doesn't issue legally valid certificates. Whether a setup is legally fine is a question for your data protection officer or lawyer.

Question 14

Is there a data processing agreement (DPA)?

Accepted Answer

Yes. It's based on the European Commission's Standard Contractual Clauses. You conclude it in Trackneat under Workspace settings; the text is at trackneat.com/en/avv.

Feature	Solo	Agency	Pro
Client sites	10	25	60
Automated checks every 4 hours
Meta Pixel, GA4, GTM, TikTok, Google Ads, LinkedIn, Bing coverage
Google Ads coverage
DSGVO risk detection
Email and Slack alerts
White-label PDF reports
Beacon tracking
Anomaly detection
Per-site alert routing and maintenance mode
Priority support

Flat monthly prices. No per-client billing.

Solo

AgencyRecommended

Pro

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